Training Customer-Service Representative Test Folder - Do Not Apply! Job at Maximus, Phoenix, AZ

bTEzUmRUN0F1M0tIOXcxWUZYWGZoOC9h
  • Maximus
  • Phoenix, AZ

Job Description

Description & Requirements

.

Essential Duties and Responsibilities:

- Handles customer service inquiries and problems via the telephone, recording consistent problem areas. May respond to e-mail inquiries.

- Customer service is the primary function.

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

EEO Statement


Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency


For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary


$

30,000.00

Maximum Salary


$

45,000.00

Job Tags

Permanent employment, Contract work,

Similar Jobs

AmeriHealth Caritas

Credentialing Specialist Job at AmeriHealth Caritas

**Role Overview:**The Credentialing Coordinator is responsible for processing and completing the credentialing and re-credentialing functions...  ...NCQA, state, and federal requirements.**Work Arrangement:** Remote**Responsibilities:**+ Validates completeness of provider... 

United Nations Secretariat

Human Resources Intern - Graphic Design, New York City Job at United Nations Secretariat

 ...Work LocationThis internship is designed to be in-person and full-time (35 hours) but can be adjusted based on request by the successful...  ...the Global Strategy and Policy Division (GSPD), Office of Human Resources (OHR), Department of Management Strategy, Policy and... 

TEL Staffing & HR

PLC Programmer - 145 Repair Station Job at TEL Staffing & HR

 ...NOW HIRING A FULL TIME PLC PROGRAMMER IN MOBILE, AL. This is a full-time on-site role for a PLC Programmer at a 145 Repair Station located in Mobile, AL, specializing in the repair and overhaul of pneumatic, hydraulic, electromechanical, power generation and lavatory... 

Nexmos Design

Event Specialist Job at Nexmos Design

 ...About Us At Nexmos Design, we believe that great marketing begins with creativity and ends with results. As a forward-thinking...  ...Description We are seeking a detail-oriented and dynamic Event Specialist to join our Houston team. In this role, you will be... 

PremaTech Advanced Ceramics

Benefits Job at PremaTech Advanced Ceramics

~401(k)~401(k) matching~Dental insurance~Employee assistance program~Health insurance~Life insurance~Paid time off~Referral program~Retirement plan~Vision insurance