Job Description

The Head of Contractor Services will be creating and managing a comprehensive facilities contractor and vendor program, as well as sourcing and evaluating vendors and subcontractors to support ProTech’s service offerings nationwide. This is a new position for the company, which will involve working directly with the leadership team. This role requires a strategic thinker who is highly organized, data-driven, and experienced in building strong vendor relationships in a fast-paced facility management environment. If you are passionate about optimizing vendor relationships and enhancing supply chain operations, we encourage you to apply for this exciting opportunity. Responsibilities:

• Develop and maintain relationships with vendors, subcontractors, and service providers across multiple facility service categories.
• Negotiate contracts, pricing, service level agreements (SLAs), and terms to meet company goals.
• Evaluate vendor performance regularly, ensuring adherence to quality standards, compliance, and KPIs.
• Identify and onboard new vendors to support business expansion or improve service coverage.
• Collaborate with operations, procurement, and account management teams to align vendor capabilities with client needs.
• Maintain up-to-date vendor records, certificates of insurance, and compliance documentation.
• Implement and improve vendor management systems and processes.
• Resolve vendor-related issues and disputes in a timely and professional manner.
• Track market trends and recommend new sourcing opportunities.

Qualifications:

• Bachelor’s degree in Business Administration, Construction Management, Supply Chain, Facilities Management, or related field (or equivalent work experience).
• 3–5 years of experience in vendor management, procurement, or subcontractor oversight, preferably in facility services or building maintenance.
• Strong negotiation, communication, and relationship-building skills.
• Familiarity with vendor compliance requirements and risk management best practices.
• Proficient in vendor management software and Microsoft Office Suite.
• Detail-oriented with strong analytical and organizational skills.
• Ability to manage multiple projects and vendors simultaneously across different regions.

About Company: Protech Facilities Management is a fast-growing, hybrid facility maintenance and technology business. We build value by utilizing the latest in technology and maintenance practices to offer our customer the most holistic method to manage their multi-site facilities and assets. Our team members are motivated by service and fortitude to solve the world’s maintenance problems. As a team member, you will also contribute to the momentum and development of the business. Our Core Values Fortitude: Find a way or make one. We never give up until all available resources have been utilized.Innovation: We ask ourselves, “Is there a better way?”Reliability: Our processes provide consistent experiencesService: We empower and equip others to be the heroTeamwork: We pull together to win.We love others as Jesus loves us.

Job Tags

For contractors, Work experience placement, For subcontractor, Work at office,

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