Job Description

Passionate About Solving Tech Puzzles? We’re Hiring! Are you the tech guru your friends turn to for help? Do you get excited about repairing, tweaking, or upgrading devices? If that sounds like you, UBREAKIFIX in Sterling Heights, MI, is looking for a Cell Phone Repair Technician to join our team! Step into a lively, fast-moving workplace where curiosity drives us, teamwork matters, and every day brings something new. At UBREAKIFIX, we don’t just fix technology — we bring peace of mind to every customer who walks in. What You’ll Do: • Accurately diagnose and repair smartphones, tablets, and other devices • Provide exceptional customer service from start to finish • Keep up with the latest gadgets and repair methods • Work alongside a supportive, tech-savvy team that loves a challenge What You’ll Get: • Competitive pay starting at $16–$18/hr, based on your experience • Hands-on training and opportunities for career advancement • A workplace culture that encourages innovation, learning, and fun • A chance to turn your tech passion into a rewarding career Ready to make a difference doing what you love? Apply now! Responsibilities: • Diagnose and repair hardware and software issues on various cell phone models. • Provide exceptional customer service by addressing customer inquiries and concerns professionally. • Maintain accurate records of repairs, parts used, and services provided. • Stay updated on the latest cell phone technology trends and repair techniques. • Ensure all repairs meet quality standards and are completed in a timely manner. Qualifications: • Proven experience in cell phone repair or a related field is preferred but not required; we are willing to train the right candidate. • Strong interest in consumer electronics and a passion for staying updated with the latest technology. • Excellent customer service skills with a focus on creating positive interactions. • Reliable, with a strong work ethic and high level of execution in all tasks. • Demonstrated humility and a willingness to learn and grow within the role. About Company: ubreakifix offers fast, reliable repairs for smartphones, tablets, computers, and more. Whether you need a same-day repair for your iPhone, Samsung Galaxy, Mac, iPad, or other electronics, our expert technicians are here to help. As an authorized partner for Google and Samsung, we provide certified repairs for Pixel and Galaxy devices. Founded in 2009, we serve Michigan, Kentucky, Ohio, Arkansas, Indiana, and Illinois. We also sell accessories like cases, screen protectors, and chargers. Employee Benefits: Health Insurance: Comprehensive coverage for you and your familyOngoing Learning: Support for educational growthPaid Time Off: Time to recharge and excelFamily Leave: Paid leave for new parentsCompetitive Pay: Packages to meet financial goalsPerformance Bonuses: Incentives for outstanding workWe’re committed to quality repairs and supporting our team!

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