The purpose of the Welcome Coordinator at Oak Street Health is to create an inclusive environment for anyone who walks through our doors and to make a positive first and last impression on our patients. Welcome Coordinators are the face of our clinic and the glue that keeps our center operations efficient. Welcome Coordinators perform various administrative tasks that allow our broader teams to execute on creating an unmatched patient experience, deliver the best care anywhere and make Oak Street a great place to work. Welcome Coordinators juggle tasks such as scheduling patient appointments, managing inbound and outbound phone calls, as well as managing administrative tasks including fax and mail distribution. Welcome Coordinators are expected to be friendly and highly flexible. Welcome Coordinators are a part of our Service Team and report to the Practice Manager. The main focus of the Service Team is creating a seamless experience for our patients and community members. Welcome Coordinators are responsible for delivering excellent, high-touch assistance to our patients and guests everyday. Core Responsibilities: Welcoming patients and guests, Conducting visit check-in and assisting patients with required forms, Collecting co-pays, Updating patient information and making changes in electronic medical record platform, Scheduling/rescheduling appointments within electronic medical records platform, Managing phone lines by answering, taking messages, and conducting outbound calls as instructed, Managing faxes in the electronic fax platform, Maintaining the cleanliness of the Welcome and Community Room areas, May be required to float to other centers in the region on an infrequent basis, Other duties as assigned. Required: Strong computer skills required and basic knowledge of Google Suite, Professional phone etiquette, Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary), US work authorization. Strongly preferred: Experience in customer service setting strongly preferred, Some college preferred. Other Skills: A flexible and positive attitude, A welcoming and nurturing attitude toward our patient population of older adults, High level of integrity.
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See CVS Health Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
...DescriptionWe are seeking a dedicated and experienced Licensed Pharmacist to support our onsite pharmacy in Lawrenceville, Illinois. The ideal candidate will be responsible for managing pharmacy operations and ensuring high-quality service to our patients.Responsibilities+...
Why Woof Gang Bakery? At Woof Gang Bakery, we love what we do. Our furry friends mean the world to us; this passion and care for animals are at the core of everything we do. We believe in offering our pets a personalized grooming experience with the LOVE and CARE...
...MasterTech is on the search for licensed A&P Mechanics in Billings MT! Compensation: ~$27.00 - $35.00/hour based on experience. ~ Comprehensive benefits package, including medical, dental, vision, life insurance, 401K, paid time off/holidays, etc. ~ Travel...
Requisition I D :908760 Store #: WM0134 Optical Surfacing BPARK Position :Full-Time Total Rewards: Benefits/Incentive Information Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of ...
...:****Grade Level (for internal use):**09**The Team:**The Customer Success team is a dynamic global organization where the work evolves... ...segment.**Responsibilities and Impact:**In this role, you will manage the full customer journey across key lifecycle touchpoints,...