VIP Concierge Agent Job at Peppermill & Western Village, Reno, NV

bkYvVWVUM0J2WEtBK1F4WkhYRGRpTWJSL2c9PQ==
  • Peppermill & Western Village
  • Reno, NV

Job Description

The VIP Concierge Agent is responsible for providing personalized services such as booking accommodations, dinning, and entertainment for our VIP guests.

Duties:

  • Build strong relationships and memorable experiences for guests to ensure a high level of guest satisfaction.
  • Check-in and check-out VIP guests.
  • Answer phones in a timely, courteous and professional matter.
  • Assist all hotel guests by providing information, directions, tours, entertainment etc.
  • Prepare and serve complimentary drinks for VIP guests.
  • Reserve rooms for VIP guests and accommodate any special room requests.
  • Input same day reservations for VIP guests, verifying marketing codes.
  • Book restaurant reservations for all on property outlets and cabanas for guests.
  • Assist in play evaluations for VIP guests.
  • Arrange limousine transportation for guests.
  • Provide support for Special Event functions.
  • Promptly review and respond to all VIP Service email requests from guests or hosts.
  • Maintain appearance and cleanliness of VIP Service and Concierge areas.

Qualifications:

  • Must be at least 21 years old.
  • High school diploma, G.E.D or college degree preferred.
  • Must be able to maintain a valid license with the Gaming Control Board and a valid Alcohol Awareness Card
  • Experience in a Hotel/Casino environment preferred.
  • Experience with the AS/400 and CMS Tracking System preferred.
  • Knowledge of nearby destinations and directions to them.

Job Tags

Similar Jobs

Kissaki

Server/Bartender Job at Kissaki

 ...Kissaki is seeking an SERVERS and BARTENDERS for our Water Mill NY location. Please note, this is a seasonal summer position. No housing will be provided. PLEASE NOTE, THIS IS A TIPPED POSITION. $11 / HOUR NY STATE TIPPED MINIMUM WAGE + HAMPTON HIGH SEASON GRATUITY.... 

Transcon company

Virtual Assistant Job at Transcon company

Our company is on the lookout for a skilled Virtual Assistant to join our team. The ideal candidate will have excellent communication and organizational skills, as well as the ability to work independently and as part of a team. The Virtual Assistant will be responsible... 

Planet Group

Senior QA Manager, Computer System Validation (CSV QA) - Consultant Job at Planet Group

 ...Senior QA Manager, Computer System Validation (CSV QA) - ConsultantThe Opportunity: Serve as the Computer System Validation (CSV) QA subject matter expert and provide guidance on and interpretation of global GxP guidance and regulations of computerized systems... 

The Croghan Colonial Bank

Floating Teller Job at The Croghan Colonial Bank

 ...Floating Teller, Monroeville, OH - Full-time: Who We Are - Community Relationships...  ...priority, and our team here at Croghan Colonial Bank strives to help our communities have the...  ..., professional and courteous customer experience while processing a wide variety of... 

Griffin Auto Group

Warehouse picker/ Truck loader Job at Griffin Auto Group

Job descriptionAutomotive Parts Warehouse Picker/ Loader Benefits: Full health benefits available, including dental and vision....  ...issues Understanding restraints and dimensions to maintain product integrityAssisting with inventory cycle counts Assisting...