Apply now: Technical Lead, Contact Center Technology, location is Remote (EST/CST). The start date is ASAP for this 3-month contract-to-hire position.
Job Title: Technical Lead, Contact Center Technology
Location-Type: Remote (EST/CST)
Start Date Is: ASAP
Duration: 3-month contract-to-hire
Compensation Range: $70/hr – $85.00/hr
Job Description:
Lead modernization efforts across a legacy contact center tech stack, driving DevOps implementation, cloud migration, and engineering best practices in a consulting-style, unstructured environment.
Day-to-Day Responsibilities:
Lead technical implementations across the contact center ecosystem with good understanding of architecture
Modernize code base and implement DevOps/CI/CD practices
Consolidate source code into GitHub and streamline development workflows
Engage with clients and stakeholders to define and deliver tailored technical solutions
Oversee integrations with Salesforce, Zendesk, Amazon Connect, and other platforms
Perform code reviews and provide mentorship to junior engineers
Contribute to pre-sales activities and technical proposal development
Requirements:
Must-Haves:
10 years of development experience, 5 years in technical leadership roles
Strong proficiency in .NET and Microsoft Azure
Current, hands-on development experience
Deep understanding of contact center technologies (Amazon Connect or Genesys)
Experience in consulting or startup environments
CRM ecosystem experience (e.g., Salesforce, Zendesk)
Familiarity with DevOps, CI/CD pipelines, and modern development practices
Strong communication skills and a client-facing mindset
Nice-to-Haves:
Certifications in Azure, AWS, or Salesforce
Exposure to AI-powered chatbots, knowledge bases, and generative AI coding
Location: University of Houston We are hiring immediately for full and part time BARISTA positions. Address :4700 Calhoun Road Energy Resea, Houston, TX 77204 Note: online applications acceptedonly. Schedule : Full and Part Time: Open availability, details...
...Requirements for Driver Position: Must be able to speak/read English Have a Valid Driver License Pass a 10 YR criminal background check/On-site Drug test Obtain TSA/Border Patrol Clearance through Airport System Able to push/pull/lift 50 Pounds Able to...
...full-time hours (40/week, 8-hour shifts). Responsible for sterilizing, assembling, and distributing surgical instruments and supplies... ...the surgery department, maintaining documentation, and processing loaner trays. Requirements include certification as a Sterile...
...of our economy. Founded in the San Francisco Bay Area in 2023 by product and engineering leaders from Samsara, Apple, Google and DoorDash. Boon is backed by leading Silicon Valley venture capitalists. At Boon, you'll play a critical role in shaping the future of AI...
Yufu.net is an innovative Chinese interpreters booking system, which helps people from all around the world to book any language interpreter... ...city of China. How to apply: 1. First of all register on as translator or interpreter, and fill in all required fields: name,...