Job Description

Position Title: Shipping & Logistics Manager

Department: Operations /  Reports To: Operations Manager

Salary: $60000 - $75000 plus bonus / FLSA Status: Exempt

Position Summary

The Shipping & Logistics Manager oversees all activities related to the movement, storage, and distribution of finished goods. This role ensures timely, cost-effective, and compliant shipping operations while optimizing logistics processes, vendor relationships, and inventory flow. The manager leads the shipping team, coordinates with Production and Customer Care, and maintains a high standard of accuracy, safety, and service reliability.

Key Responsibilities

Shipping Operations

• Plan, coordinate, and manage daily shipping and logistics activities.
• Ensure accurate and safe handling of product through the packing and shipping preparation process.
• Ensure accurate and timely preparation of all shipments, bills of lading, export documents, and carrier pickups.
• Investigate any product damaged in shipping or transport. File associated claims and follow up through closure and process improvement.
• Seek opportunities in process improvement, shipping quality, and improved customer delivery.

Logistics & Transportation Management

• Select and evaluate freight carriers, negotiate rates, and manage service performance.
• Optimize transportation modes and routes to reduce freight costs and improve delivery times.
• Track shipments and proactively resolve delays or exceptions.
• Communicate to key stakeholders shipping plans, timing, and associated risks.

Inventory & Warehouse Coordination

• Work with production, supply chain and other teams to ensure inventory accuracy and efficiency.
• Ensure proper material flow, staging, and documentation.
• Implement efficient space utilization, packaging standards, and material-handling processes.

Compliance & Documentation

• Maintain compliance with DOT, OSHA, export, and other regulations.
• Oversee recordkeeping for shipments, freight claims, and audit documentation.
• Ensure all labeling, packing, and shipping documentation is completed to customer and regulatory requirements.

Leadership & Team Development

• Supervise, train, and schedule shipping team.
• Conduct quarterly check-ins, performance reviews and support employee development and performance.
• Document shipping and logistics processes, creating SOPs to support the department for use in training Shipping and Logistics employees.
• Promote a safe, organized, and teamwork-driven environment.

Process Improvement & Reporting

• Analyze logistics KPIs including freight spend, on-time shipments, and inventory accuracy.
• Drive continuous improvement initiatives to enhance efficiency and reduce costs.
• Collaborate with operations to forecast shipping volume, capacity needs, and resource planning.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, or related field (preferred).
• 2-5 years of experience in shipping, logistics, or supply chain management; manufacturing experience strongly preferred.
• Knowledge of freight, LTL/TL, parcel, international shipping, customs, and regulatory compliance.
• Experience with ERP systems and logistics software.
• Ability to write and document SOPs for shipping and logistics processes.
• Strong leadership, communication, stakeholder engagement, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Forklift certification and experience required.

Physical Requirements

• Ability to lift up to 50 lbs occasionally.
• Ability to stand, walk, or operate material-handling equipment as needed.
• Warehouse and office environment exposure.

Company

MTI (Medical Technology Industries, Inc.)

Company Overview

MTI (Medical Technology Industries, Inc.) is a leading manufacturer of the highest-quality medical exam and procedure room equipment. MTI is a fast-growing business which remains true to its family-focused culture and values. We are very proud of our innovative, high-quality work and products. We value our employees and understand how each individual contributes to our products, processes, and customer experience. We provide a casual, friendly workplace and encourage employee growth and development. Visit mti.net to learn more.

Benefits You'll Enjoy (full-time employees)

• Medical, vision, dental
• Health Savings Account (HSA) & Flexible Spending (FSA)
• 401k plan with employer match with vesting starting day 1
• Paid time off
• Paid holidays
• Annual bonus incentive
• $5250 annual education/tuition assistance
• Company events, lunches, and giveaways

MTI is an equal employment opportunity employer.

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