Job Description
Role includes, but not limited to, the following core responsibilities:
- Manages the work and deliverables of multiple, complex projects or programs, through ideation to implementation; that impact multiple processes, systems, functions, services, and/or products.
- Fosters information sharing, creating a collaborative environment
- Allocates and monitors resource allocations and forecasting for team members on the scrum team.
- Cohesive project facilitation, planning, collaboration, analysis, and guidance, ensuring that solutions achieve the expected business benefit or result.
- Active participation in all phases technology delivery: which may include discovery, assessment, initiation, planning, design, development, testing, execution, deployment, post implementation support etc.
- Engaging the appropriate resources needed to define and approve the project scope, requirements, and acceptance of the new functionality or change, prior to the projects' go live dates.
- Proactively manage, escalate, and mitigate all issues and risks, engaging required parties, and escalating as needed, to drive to resolution and project deliverables remain on track.
- Proactively evaluate project activities, build contingency plans, execute corrective action, and monitor issue resolution to mitigate risks such as scope and/or variances in desired results.
- Track activity progress and build communication plan for implementation to ensure all impacted parties (up-stream/down-stream) are informed of next steps for completion and project status.
- Effectively manage team/stakeholder expectations and engagement through clear and frequent communication regarding status updates, critical path progress, or scrum of scrums meetings.
- Sets the tone in shaping the team's culture, fostering an environment for high-performing team dynamics, continuous flow & improvements
Required Qualifications
- 4-7 years related experience in project management or scrum master role
- Understanding of Agile at scale philosophies & methodologies.
- Experience working in an Agile organization using Scrum or Scaled Agile Framework (SAFe)
- Strong technical aptitude and experience leading teams in delivering quality software
- Experience includes development and management of multiple projects simultaneously
- Proactive, problem-solving approach someone who offers solutions not problems for others to solve.
- Self-starter with the ability to work independently and effectively prioritize multiple deliverables
- Demonstrated flexibility to manage conflicting priorities
- Proven track record in meeting deadlines, assigned deliverables, project milestones, and negotiating for resources
- Ability to influence, collaborate, and communicate effectively with all levels and varying audiences
- Leadership abilities that include motivating others, giving and receiving feedback, leading without authority and delegation
- Excellent relationship management skills, with experience collaborating across various teams, business segments, functional areas, and/or stakeholder groups
- Demonstrated success using verbal and written communication skills to present information
- Strong Microsoft Office365 Suite & RTC proficiency
Preferred Qualifications
- 3+ years of project management experience
- Familiarity with variety of project management methodologies i.e., agile, scrum, waterfall, lean, etc.
- Understanding of resource allocations, forecasting, and budgeting.
- Aptitude to communicate complex findings and conclusions in an easy-to-understand way
- Strong organizational, multi-tasking, and follow up skills
- Technical experience modern Java software and tooling
- Strong understanding of the various Aetna systems and the end-to-end member experience for multiple applications/programs
- Prior healthcare industry experience
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