Quality Assurance Manager - 3359026 - 46201 Job at Metro Associates, Indianapolis, IN

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  • Metro Associates
  • Indianapolis, IN

Job Description

Key Responsibilities:

  • Lead and develop a team of sanitation and quality professionals, fostering a performance-driven culture.

  • Ensure food safety systems (e.g., HACCP ) and prerequisite programs are robust and maintained.

  • Oversee audit preparation and regulatory engagement with external agencies.

  • Champion the Integrated Lean Six Sigma Quality Pillar to eliminate defects and embed best practices.

  • Drive Corrective and Preventative Action (CAPA) programs to reduce quality incidents.

  • Facilitate and lead monthly Quality Management System (QMS) reviews with the plant’s leadership team.

  • Maintain and report on quality-related KPIs and metrics.

  • Implement customer-centric programs including sensory evaluation, analytical equipment upgrades, and training.

  • Own consumer complaint resolution and internal investigations.

  • Lead site SSMT efforts, ensuring adherence to escalation protocols.

  • Engage cross-functionally to support product commercialization and regulatory compliance.

Required Background and Credentials:

  • BS in Food Science or related field – required

  • Minimum 5 years of leadership experience in a manufacturing setting – required

  • Minimum 7+ years in Quality within food or pharmaceutical sectors – required

  • Experience with sanitation – required

  • Experience with audit programs in a manufacturing environment – preferred

  • Demonstrated leadership in building high-performing teams and managing complex compliance systems

  • Familiarity with GFSI – FSSC , Kosher , Organic , and Rainforest Alliance certifications

  • Experience with food defense, budgeting, customer complaint resolution, and quality documentation

  • Less than 5% travel; standard weekday schedule with flexibility as needed

Candidate Details:

  • 5 to 7+ years of relevant experience

  • Bachelor’s Degree required

  • Prior team management required

  • Must have worked in a quality role in a manufacturing setting

  • Not open to visa sponsorship

1. Screening Question:
Do you hold the required degree, and have you recently worked in a role with the same title or function?

2. Top 5–10 Required Skills:

  • Recent OSHA & Compliance

  • Recent Audits & Permitting

  • Recent Hazard Control

  • Recent EHS Management

  • Recent Industrial Safety Programs

  • Recent Regulatory Reporting

  • Recent Risk Mitigation

  • Recent Environmental System Oversight

Job Tags

Weekday work,

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