Job Description

Join the Transportation Revolution with zTrip! 

zTrip is the largest taxi transportation company in North America, operating in 38 cities. We are committed to delivering safe, reliable, and efficient transportation services. Become part of our innovative team and help shape the future of mobility.

Position: Operations Manager – Transportation (Houston, TX)We are seeking a dynamic and experienced Operations Manager to lead our Houston transportation operations. This role supports the VP of Operations and is ideal for a strategic thinker with strong leadership skills and a passion for operational excellence in the transportation industry.

Key Responsibilities:

• Assist the VP of Operations in managing daily transportation activities.
• Oversee fleet operations including vehicle maintenance, scheduling, and dispatch coordination.
• Develop, implement, and monitor operational policies and procedures.
• Ensure compliance with local, state, and federal transportation regulations.
• Analyze performance metrics and drive continuous improvement initiatives.
• Lead, mentor, and support team members to foster a collaborative and high-performing work environment.
• Coordinate with internal departments to ensure seamless operations.
• Address customer inquiries and resolve issues promptly and professionally.
• Collaborate with the maintenance team to prioritize vehicle repairs (in-house and external).
• Conduct daily key audits and maintain accurate vehicle inventory records.
• Manage onboarding and decommissioning of fleet vehicles.
• Partner with Driver Services and Safety teams to ensure compliance with driver, vehicle, and drug & alcohol program requirements.

Qualifications:

• Proven experience in transportation or fleet operations management.
• Strong leadership, organizational, and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency with transportation management systems and operational tools.
• Analytical mindset with a focus on data-driven decision-making.
• Thorough understanding of transportation regulations and compliance standards.
• Valid Texas Driver’s License required.

What We Offer:

• Competitive salary and comprehensive benefits package.
• 401(k) retirement plan.
• Health, dental, and vision insurance.
• Paid time off (PTO).
• Opportunities for career growth and advancement.

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