Online Chat Support Clerk Job at ValueAdd Research and Analytics Solutions LLP, Charlotte, NC

blZuYmVUdkNzM0dIK1F4WkVuemNocy9WL0E9PQ==
  • ValueAdd Research and Analytics Solutions LLP
  • Charlotte, NC

Job Description

This is a remote position.

Job Title: Online Chat Support Clerk

About the Role:

We are seeking a dedicated Online Chat Support Clerk to join our team at ValueAdd Research and Analytics Solutions LLP. In this role, you will play a crucial part in providing exceptional customer service through online chat support. If you are a proactive problem solver with excellent communication skills, we want to hear from you!

Responsibilities:

  • Respond to customer inquiries and provide support via online chat
  • Resolve customer issues in a timely and professional manner
  • Escalate complex problems to the appropriate team members
  • Maintain accurate records of customer interactions
  • Collaborate with other departments to ensure customer satisfaction

Requirements:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Previous experience in customer service or a related field is a plus
  • Familiarity with online chat platforms

Qualifications:

  • High school diploma or equivalent
  • Proficiency in MS Office applications
  • Ability to work in a fast-paced environment
  • Attention to detail and accuracy

Benefits:

  • Competitive salary
  • Opportunities for career growth and development
  • Dynamic and supportive work environment
  • Health and wellness benefits


Job Tags

Full time,

Similar Jobs

Baylor College of Medicine

Molecular/Human Gentics-Instr Job at Baylor College of Medicine

 ...with a current focus on the role of actin-regulatory genes in neurodevelopmental diseases (NDDs), particularly developmental epilepsy. PhD or MD is required. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.... 

MalaceHR

Air Compressor Technician Job at MalaceHR

 ...The Air Compressor Technician will be responsible for the maintenance, repair, and servicing of a wide range of air compressor systems and components. The ideal candidate will have hands-on experience with various compressor technologies, as well as air dryer systems... 

City Of Fairburn

Senior Utility Maintenance Worker Job at City Of Fairburn

 ...equipment and tools after use. Meets with homeowners to identify and resolve water sewer and/or storm water problems. Meets with contractors to discuss placement of water meters fire hydrants etc. Assists with maintaining the water and sewer department inventory;... 

NETSEA Technologies

Web Designer (Junior-Senior) Job at NETSEA Technologies

 ...Position Title: Web Designer (JuniorSenior) Clearance: DoD SECRET or higher clearance Location: Aberdeen Proving Ground, MD Travel: up to 15% Role Overview: The Web Designer role advances mission outcomes through practical, daytoday execution and clear... 

Providence Health & Services

Orthopedic Technician - Ortho Surgery Job at Providence Health & Services

 ...Under the general supervision of the Back Office Lead/Medical Office Manager, the Orthopedic Technician will assist the orthopedic physician in providing casts and/or limb stability, wound care, general patient education, and general nursing care to the maximum extent...