Job Description
Starting hourly: $21.00 - $23.00 per hour depending on Medical Receptionist experience Larchmont Physical Therapy, a member of Therapy Partners Group, has been the premier provider for outpatient orthopedics since 1985, servingâ¯Larchmont Village/Hancock Park, convenient to the Downtown, Mid-Wilshire, Westside, Beverly Hills, and Valley area. We are known for serving the community with an inspiring, healing, and personalized approach. Our teams passion and background for providing excellent care has been carefully selected so we may better assist with your rehabilitation needs. Â
Currently, we are looking for a part time Medical Receptionist for our Los Angeles location. Schedule: 12:00pm/12:30pm - 5:30pm/6:00pmÂ
* Bilingual in English & Spanish is preferred ESSENTIAL POSITION DUTIES
- Greeting warmly and maintain a friendly, welcoming relationship with all patient care coordinators, and any external connections.
- Clearly communicates with all staff, including clinical and corporate employees, in a friendly and courteous manner
- Responsible for answering phones and greeting patients with the utmost professionalism and care.
- Works closely with Billing Department, Physical Therapists and Aide staff to assure smooth patient flow
- Maintains patient confidence and protects operations by keeping information confidential
- Participates in and adheres to, as required, the HIPAA Policies and Procedures of Therapy Partner Group
- Reviews Copay collection reports and helps identify accounts that may need to be reviewed
- Audits Journeys/Dashboard to ensure they are being worked on in a timely mannerââââ
- Audits Payer Direct Portal to ensure notes are being uploaded/AUTHâs pulled
- Checks FOC Chats to ensure messages are being responded to and worked on
- Chart audit day/s in advance to ensure we have charts with documents and AUTHâs as required
MINIMUM POSITION REQUIREMENTS Knowledge, Skills, and Abilities - Thorough knowledge of Microsoft Office; Raintree PMS experience is a +Plus
- Possess strong customer service skills
- Ability to maintain confidential documents
- Must be organized and able to manage multiple priorities
- Ability to communicate complex information in a well thought-out, easily understood manner, both orally and in writing in a variety of settings and styles
- Ability to communicate in an honest, direct, and professional manner, relating well to others to build rapport and effective relationships.
- An ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others, and give and receive feedback objectively.
- Must be able to identify and problem solve
- Possess dedicated team player attributes
- Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients nearby
Education and Experience Education :Â High School diploma or equivalent
Experience : Data Entry, System Dashboard and or Worklist Completion Projects a plus
Physical Requirements and Working Conditions Requires prolonged sitting, some walking, bending, stooping, reaching, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, telephone, calculator, and other equipment. Requires a normal range of hearing and eyesight to record, prepare, and present reports.
Job Tags
Hourly pay, Work at office,