Resource Innovations is seeking Market Engagement Consultant to join our growing team in Kansas City, MO. We are seeking a highly skilled and motivated Market Engagement Consultant with a strong background in outreach to join our dynamic team. Experience in Demand Response Programs and/or the residential thermostat industry is a plus. As a Market Engagement Consultant, you will be responsible for recruiting, training and managing trade allies and contractors capable of servicing and supporting the Demand Response programs in Kansas and Missouri. You will also lead the efforts to identify, engage and work with new and existing channels such as local retailers and HVAC contractors on ways to promote program enrollments through promotional events. Additionally, you will work with Original Equipment Manufacturers (OEMs) to identify opportunities to leverage any upcoming OEM promotions and will coordinate with the broader program team as it related to those partnerships.
Resource Innovations (RI) is a women-led energy transformation firm focused on impact . Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
Duties and Responsibilities
Collaborate with and support Program Manager on establishing and executing outreach initiatives
Develop, manage and strengthen channel marketing relationships with program partners (e.g., OEMs, Trade Allies, Retailers)
Prepare and conduct educational events for customers on DR programs (FAQs, what to expect, program materials)
Provide assistance to enrolled customers to drive DR event participation and increase year-over-year enrollments.
Represent program at promotional events
Deliver best-in-class customer satisfaction
Other duties as assigned
3+ years’ experience in Demand Response and/or residential thermostat channels
5+ years' experience in customer relationship building
Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively.
Excellent verbal and written communication skills with the ability to build rapport with diverse stakeholders (customers, partners, utilities)
Strong presentation and negotiation skills
Proficiency at effectively using a Customer Relationship Management Tool (e.g., Salesforce) to track and report on outreach efforts
Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives.
Independent worker capable of taking ownership of assigned tasks, proposing solutions, and suggesting improvements to existing processes related to reporting, tracking, and analysis.
Effective under pressure, able to meet deadlines while adapting to shifting priorities and evolving business needs.
Interest in sustainability and passionate about making a meaningful impact on energy reliability and the environment.
Located in or willing to relocate to greater KC metro area is required
Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.
About Resource Innovations
Resource Innovations (RI) is a women-led energy transformation firm focused on impact . Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.
Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.
The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.
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