Live Chat Representative Job at TEC accutite, South San Francisco, CA

bTEvVGVqN0hzbktFOVFGWUZYZmVpY2ZiL3c9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors,

Similar Jobs

Jethro Health System

Home care Nurse (RN and LPN) Job at Jethro Health System

 ...RN/LPN - Flexible Hours - Home Health Nurses We are seeking Part-time or Per Diem Registered Nurses (RNs) and LPNs to join our team! As a home care nurse, you will be an integral member of a multi-disciplinary health care team that provides skilled nursing and rehabilitative... 

In Touch Ministries

Copy Editor Job at In Touch Ministries

 ...Copy Editor In Touch Ministries | Atlanta, GA As our Copy Editor, you'll be a guardian of clarity and accuracy across everything In Touch createsfrom devotionals and partner letters to product descriptions and digital content. This isn't just proofreading. It's... 

The Plum Tree Group

Staff Accountant - Part Time Job at The Plum Tree Group

 ...We are a dynamic and growing organization focused on delivering back office support solutions to startups and small businesses ( As we...  ...ensuring timely and accurate invoicing and payments. Reconcile bank accounts, credit card transactions, and vendor statements. Maintain... 

Fleetwood Transportation

CDL Class A, Local Truck Driver Job Job at Fleetwood Transportation

CDL Class A, Local Truck Driver JobHaul Forest Products and Be Home Daily!Must have 6 months tractor-trailer experience!New Management!Pay: Average $800-$1100 Weekly depending on work ethic$5,000 Sign-On Bonus for Company Drivers and Owner Operators!Company... 

Bristol Myers Squibb Careers

Application bioinformatics internship Job at Bristol Myers Squibb Careers

 ...with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production...