Job Description

Job Description

The Lifeguard is responsible for providing professional and courteous service to each and every guest. They will be responsible for exceeding guest expectations through positive interactive skills. 

• Responsible for maintaining the Wynn standards of service to guests and coworkers at all times.
• Responsible for daily set up of the pool deck before the pool opens to guests and completing a breakdown of the pool each day as the pool closes.
• Responsible for following all designated emergency procedures and understands duties in the event an emergency arises.
• Provide constant visual surveillance of pool and surrounding area identifying any potential safety or emergency situations.
• Ensures the Wynn standards of cleanliness and appearance for all areas.
• Awareness of guest experience at all times, smiles and makes eye contact and communicates professionally.
• Assists guests with any requests; offering appropriate alternatives and seeking assistance when needed.
• Knows and adheres to Wynn and departmental policies and procedures, embrace company culture and take pride in the resort and amenities.
• Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.
• Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.
• Looks for opportunities to assist peers, guests, other departments or leaders at all times.
• Solution oriented stays on task and promotes teamwork.
• Must possess excellent communication skills. Ensuring professional and courteous communication at all times.
• Performs all other job related duties as assigned.

Qualifications

• Must be at least 16 years of age.
• Previous experience working in the hospitality industry or pool setting preferred.
• Candidate must be able to work efficiently within a team environment.
• Must be able to work effectively in stressful, high-pressure situations.
• Must possess a positive, “whatever it takes” attitude.
• Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers.
• Candidate must be well groomed and professional.
• Must be able to communicate English with guests, management, and other employees to their understanding. Additional foreign language a plus.
• Must be available to work all shifts and days including opening and closing shifts.
• Candidates should also possess basic knowledge of the Las Vegas area and attractions.
• Must be capable of administering CPR, First Aid or provide rescue in accordance with Red Cross training.
• Willingness to maintain the highest level of confidentiality regarding guests and staff.
• Work Card Requirements -
• *Candidates will be available to obtain certifications through Wynn on-site*
  • American Red Cross certification in CPR for the Professional Rescuer
  • Lifeguard Training & First Aid

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

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