IT Help Desk Specialist Job at Revel Staffing, Westmont, IL

blZ6YmV6bkh1bktIOEFaWUVuRFppY2JT
  • Revel Staffing
  • Westmont, IL

Job Description

A leading technology solutions provider in the engineering software industry is conducting a confidential search for an IT Help Desk Specialist . This team supports a global workforce and drives secure, reliable IT operations across U.S. and international offices.

Key Responsibilities

  • Serve as first-line technical support for on-site and remote employees across the U.S. and international offices.

  • Troubleshoot and resolve hardware, software, network, and infrastructure issues.

  • Configure, deploy, and track desktops, laptops, and peripherals.

  • Manage user onboarding/offboarding, hardware procurement, and system documentation.

  • Provide user training and create support resources.

  • Collaborate with vendors and internal stakeholders to maintain high service levels.

Qualifications

  • Associate degree in Computer Science, Information Technology, or equivalent work experience.

  • DataClear Certification (or equivalent recognized data-security credential) required.

  • Minimum 1 year of technical support or help-desk experience.

  • Strong troubleshooting skills for Windows/Mac hardware, MS Office 365, cloud applications, and network connectivity (Ethernet, wireless LANs, DHCP/DNS).

  • Excellent customer service and ability to explain technical concepts to non-technical users.

  • Ability to lift and carry IT equipment up to 50 lbs.

Benefits

  • Competitive total rewards package with medical, dental, vision, 401(k) and profit sharing.

  • Generous paid time off, holidays, and parental leave.

  • Flexible work options; position requires approximately 60% on-site presence.

  • Professional growth and development opportunities.

Job Tags

Full time, Work experience placement, Remote work, Flexible hours,

Similar Jobs

Glass Machinery & Excavation

Dump Truck Drivers Job at Glass Machinery & Excavation

 ...Job Details: ~5 years in a dump truck. ~ Good DMVR Clean. ~50 hours + Weekly. ~ Hauling on a construction site and spreading stone. ~ Health Insurance. ~ Training support. ~ Work Area Southwest VA and East Tenn.~ Nice trucks AC automatics and straight... 

Mayo Clinic

Phlebotomist I or II Job at Mayo Clinic

 ...training for this role! Learn and earn at Mayo Clinic! As a Phlebotomist, you will be responsible for obtaining quality blood samples using...  ..., within a rotating schedule between 7:00 AM and 7:00 PM. Weekend Schedule Approximately every 9th weekend including both... 

Walmart Inc.

Designer, Fashion - Soft Wovens Job at Walmart Inc.

 ...office 45 W 25th St, New York, NY Are you passionate about fashion design, especially in the area of soft wovens? Do you thrive...  .... Join us and you'll discover why we are a world leader in sustainability, and community involvement. From day one, you'll be empowered... 

INA Solution Inc

C++ Developer in Milpitas, CA (Onsite) Job at INA Solution Inc

 ...Job Title: C++ Software Engineer Locations: Milpitas, CA (Onsite) Duration: 12 Months+ Description: We are seeking a highly motivated and skilled software engineer with strong expertise in C/C++ and database programming. The ideal candidate will have... 

PPS-HPS

Sweeper Driver - 449P Job at PPS-HPS

 ...COME JOIN OUR TEAM AS THE NEXT DRIVER!! Parking lot sweeping, hand blowing, handpicking, emptying trash receptacles, general cleaning & maintenance. High school diploma or GED, valid drivers license with clean driving record for 3 years and must be able to pass...