Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...Critical to our Strategic Plan in creating a proud , engaged community. We appreciate our faculty and staff by fostering a community... ...growing student music ensembles, collaborating with fellow music and arts teachers, producing music performance events, supporting music...
...Soffit and Fascia Installer Installer Learn Why Ace Gutter Is The Employer You've Been looking For In business since 1998, Ace Gutter, Inc. is a long-established and leading provider of quality rain gutter installations in the Salt Lake, Utah, and Davis and Weber...
...dealer groups in the nation. We are proud to represent the world's best automotive brands through our locations across Central Alabama... .... Our mission is to provide everyone with a better automotive buying and ownership experience, and we are always looking for the right...
...We are hiring immediately for a full time and part time DISHWASHER position. Address : Ascension Sacred Heart Hospital - 5151 North Ninth Avenue. Note: online applications accepted only . Schedule : Full time and part time schedule. Sunday through Thursday...
...Consultant, Quality Assurance, Pharmaceutical Summary Our client, a biopharmaceutical company dedicated to developing and commercializing novel therapies for diseases with significant unmet needs, particularly in eye care, has engaged with GForce to identify a Quality...