Job Description

Summary: This position is responsible for the safe, efficient, and timely preparation, transportation, and delivery of feed and related products to customers using company-owned non-CDL delivery vehicles. This role focuses on order preparation, material handling, customer delivery, and basic equipment operation while maintaining a strong commitment to safety, accuracy, and customer service.

Key Roles:

Order Preparation & Material Handling

• Accurately prepare customer orders for delivery, including bagged feed, pallets, and related products
• Load and unload pallets and materials using forklifts and pallet jacks in accordance with safety procedures
• Verify product quantities and delivery documentation prior to departure
• Stage and organize orders to support efficient daily delivery routes

Transportation & Delivery

• Safely operate a company-owned non-CDL flatbed or delivery truck
• Deliver feed and related products in a timely and professional manner
• Secure loads properly to prevent damage or loss during transport
• Navigate rural routes, gravel roads, and customer properties safely
• Obtain customer signatures and ensure accurate completion of delivery paperwork

Customer Service

• Provide courteous, professional service to customers during deliveries
• Communicate delivery issues, delays, or product concerns to the Feed Operations Manager
• Represent Top Ag Cooperative in a positive and professional manner at all times
• Assist with resolving minor delivery issues and escalate concerns when appropriate

Vehicle & Equipment Maintenance

• Perform pre- and post-trip vehicle inspections
• Maintain cleanliness and organization of delivery vehicles
• Report maintenance or safety concerns promptly
• Operate forklifts and other material-handling equipment safely and responsibly
• Communicate recommendations on repairs, replacements, additions, or deletions of equipment when needed

Safety

• Follow all company safety policies and procedures
• Maintain a safe work environment in compliance with OSHA and company standards
• Identify and report unsafe conditions or behaviors
• Use proper lifting techniques and personal protective equipment

Knowledge, Skills & Abilities:

• Basic computer skills and ability to complete delivery documentation
• Strong attention to detail and organizational skills
• Ability to follow written and verbal instructions
• Strong work ethic and dependability
• Ability to work independently and as part of a team
• Customer-focused mindset with professional communication skills
• Ability to maintain an acceptable driving record

Certifications, Licenses, Registrations:

• Valid driver's license required
• Forklift certification preferred

Qualifications:

• High school diploma or GED equivalent required
• Previous delivery, warehouse, or material-handling experience preferred
• Agricultural, feed, or grain experience helpful but not required

Working Conditions:

Position operates in indoor and outdoor environments and requires sitting and/or standing for prolonged periods. Employee may be exposed to dusty conditions, moving mechanical parts, varying weather conditions (from -20 to +100 degrees), and moderate noise levels. Position requires the ability to operate forklifts and delivery vehicles, lift up to sixty (60) pounds, bend, twist, and perform repetitive material-handling tasks. Employee must be willing to work seasonal hours, overtime, and occasional weekends as business needs require.

This job description is not a complete description of responsibility but reflects the general qualifications, duties, and/or responsibilities necessary to perform this position. Top Ag Cooperative reserves the right to revise the job description as circumstances warrant.

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