Director Of Housekeeping Job at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel, Houston, TX

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  • Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel
  • Houston, TX

Job Description

Are you looking for a fulfilling leadership role with opportunities for growth and development? We’re searching for an experienced director of housekeeping to ensure our hotel is impeccably clean for our guests. You will lead our housekeeping team, ensure their work meets our high standards of cleanliness, and go above and beyond guest expectations to achieve that “wow” factor for repeat business. You must have previous experience in a supervisory role, preferably in the hospitality industry. If you are enthusiastic, reliable, and take pride in a job well done, then start your application today! Responsibilities:

  • Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition
  • Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
  • Adhere to the department budget, oversee inventory, and order cleaning supplies
  • Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
  • Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests
Qualifications:
  • This position requires a high school diploma or GED
  • Must possess excellent leadership, organizing, and customer service skills
  • At least 3 years of experience in a senior role in the housekeeping department
  • Over 2 years of experience in guest services or hospitality
  • Strong understanding of environmental services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipment
About Company: Located on the Southwest Freeway, between downtown and The Galleria, Crowne Plaza Houston Med Ctr-Galleria Area is a contemporary-styled hotel with innovative spaces and rooms for work-life balance. Placed in trendy Uptown, we are minutes from The Galleria, Texas Medical Center, and the city’s incredible shopping, dining, sports, and entertainment. We’re just ten minutes from downtown Houston, the Museum District, Rice University, and Minute Maid Park. Host events, meetings, and weddings in 12,000 sq. ft. of space, including a modern ballroom. Enjoy Texas fare and cocktails at 2712 Bistro and Bar. Swim in our outdoor pool and get energized in our Fitness Center. Experience the heart of Houston with comfort and sophistication.

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