Job Description

LaSalle Network is partnering with a leading provide in vehicle collision repair. We are seeking a motivated and detail-oriented Call Center Specialist to join the team. This is a permanent and fully remote position. Being Bilingual with English and Spanish, is a plus!

Call Center Specialist Responsibilities: 

• Schedule customers for collision repair and estimate appointments 
• Handle inbound and outbound customer communications professionally 
• Assist with rental reservations and tow scheduling 
• Prioritize and manage daily tasks efficiently
• Show empathy and confidence in customer interactions 
• Respond to inquiries and resolve customer issues 
• Multitask across multiple communication channels 
• Follow department processes to maintain work quality 
• Maintain company equipment and report issues promptly 
• Ensure customer and company information remains confidential 
• Perform additional duties as assigned 

Call Center Specialist Requirements:

• Work from Home experience
• Bilingual with English and Spanish – a major plus!
• High School diploma or G.E.D
• Flexible to work rotating Saturdays (overtime)
• Reliable internet connection

If you feel you meet these qualifications, please apply today!

Thank you,

Kelci Benton
Project Manager
LaSalle Network

Job Tags

Remote job, Permanent employment, Work from home, Flexible hours, Saturday,

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