Job Description

This is a remote position.

ValueAdd Research and Analytics Solutions LLP is seeking a Chat Support Clerk to join our dynamic team. As a Chat Support Clerk, you will be responsible for providing exceptional customer service through chat support services. If you are a proactive and detail-oriented individual with excellent communication skills, we want to hear from you!

Location: United States (Remote)

Responsibilities:

• Respond to customer inquiries and provide support through chat services
  
• Assist customers with product information, account inquiries, and technical issues
  
• Resolve customer complaints and escalate issues as needed
  
• Maintain accurate records of customer interactions and transactions
  
• Collaborate with team members to improve customer service processes
  

Qualifications:

• High school diploma or equivalent
  
• 1+ years of experience in customer service or chat support
  
• Excellent communication skills, both written and verbal
  
• Strong problem-solving abilities
  
• Ability to multitask and prioritize in a fast-paced environment
  

If you are passionate about providing exceptional customer service and enjoy working in a collaborative team environment, apply now to join ValueAdd Research and Analytics Solutions LLP as a Chat Support Clerk!

Requirements

• Excellent written and verbal communication skills
  
• Strong problem-solving abilities
  
• Ability to multitask and work in a fast-paced environment
  
• Previous experience in customer service or support role preferred
  
• Proficiency in using chat support software and CRM systems
  

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